Our goal at PYRAMID HUB is to be far more than just a call center – we want to be your strategic partner, increasing your sales and retention rates by delivering superior customer experiences.
PYRAMID HUB's vision is to become a scale player and leader in its core business of information technology with focus on the BPO space. The company will grow into a global corporation by leveraging the diversified customer base, experienced management bandwidth and deep domain expertise in specified business verticals.
One common factor among all PYRAMID HUB employees which differentiates us from our competitors is the belief and commitment that quality is the responsibility of each individual at every level of the organization.
PYRAMID HUB provides quality outsourced customer contact services for the entire lifecycle of your customer, delivering superior customer experiences from customer acquisition, service and retention, to fraud prevention and collections. Today, PYRAMID HUB delivers customized solutions in a range of markets, including financial services, mortgage services, healthcare, telecommunications and utilities.
CX Transformation, CX Model Design, Costumer Research,
Voice of the Customer
Strategy & Program, Technology & Innovation Project Services, Manage & Optimization
Data & Analytics
Intelligence Strategy, Data Engineeing, Advanced Analytics, Customer Analytics
Journey Design, Service Design, Touchpoint Design, Human-Centered Design, Product Realization
Marketing Solutions, Revenue Growth Services, Customer Care, Technical Support, Collections
Omnichannel Engineering, Immersive Experience, API & Integration Services, Edge Computing, Custom Development