Pyramid Hub
Call Center
We Make Things Happen
Our Goal
Our goal at PYRAMID HUB is to be far more than just a call center – we want to be your strategic partner, increasing your sales and retention rates by delivering superior customer experiences.
Our Vision
PYRAMID HUB's vision is to become a scale player and leader in its core business of information technology with focus on the BPO space. The company will grow into a global corporation by leveraging the diversified customer base, experienced management bandwidth and deep domain expertise in specified business verticals.
QUALITY
One common factor among all PYRAMID HUB employees which differentiates us from our competitors is the belief and commitment that quality is the responsibility of each individual at every level of the organization.
About us
PYRAMID HUB provides quality outsourced customer contact services for the entire lifecycle of your customer, delivering superior customer experiences from customer acquisition, service and retention, to fraud prevention and collections. Today, PYRAMID HUB delivers customized solutions in a range of markets, including financial services, mortgage services, healthcare, telecommunications and utilities.
Services
CX Strategy
CX Transformation, CX Model Design, Costumer Research,
Voice of the Customer
Experience Platforms
Strategy & Program, Technology & Innovation Project Services, Manage & Optimization
Data & Analytics
Intelligence Strategy, Data Engineeing, Advanced Analytics, Customer Analytics
Experience Design
Journey Design, Service Design, Touchpoint Design, Human-Centered Design, Product Realization
CX Management
Marketing Solutions, Revenue Growth Services, Customer Care, Technical Support, Collections
Digital Engineering
Omnichannel Engineering, Immersive Experience, API & Integration Services, Edge Computing, Custom Development
